Threats include any threat of suicide, violence, or harm to another. Any content of an adult theme or inappropriate to a community web site. Any image, link, or discussion of nudity. Any behavior that is insulting, rude, vulgar, desecrating, or showing disrespect. Any behavior that appears to violate End user license agreements, including providing product keys or links to pirated software.
Unsolicited bulk mail or bulk advertising. Any link to or advocacy of virus, spyware, malware, or phishing sites. Any other inappropriate content or behavior as defined by the Terms of Use or Code of Conduct. Any image, link, or discussion related to child pornography, child nudity, or other child abuse or exploitation.
Details required : characters remaining Cancel Submit. I paid for microsoft assure to be able to speak to a live person. Details required : characters remaining Cancel Submit 1 person found this reply helpful. Kevin, I purchased Microsoft Asssure plan last year, but I want to know whether it's in my name or my mom's. I want to continue that subscription that runs out early March, quite sure. The phone number does not let me speak to a live person.
The Contact link you provided is broken. Not helpful in the slightest. When you submit a new incident, you'll need to log on with the same Microsoft account used to purchase the 5-pack of incidents. Submit incidents online. If you don't have access to the Microsoft account used to purchase the 5-pack, contact us.
Have your order confirmation number available as proof of purchase to access the remaining incidents. Visit How to provide tax exempt documentation to Microsoft Customer Support Services to learn about tax exempt documentation submission.
For more about Microsoft Professional Support pay-per-incident , see Support for business. If you'd like to report a bug in Windows, see Feedback Hub. General More Need more help? Expand your skills. Get new features first. A subscription to help make the most of your time. For up to 6 people. Premium apps. Try 1 month free. Was this information helpful? Premium support isn't available for business or commercial use. For more information about business support, see Support for business.
For information about Surface and Xbox hardware protection plans, see Microsoft Complete. Note: Effective March , our assisted support subscription, Assure, is being retired. Subscriptions with recurring billing turned on will be allowed to expire.
Premium FAQ. Contact us to purchase. See full terms here. Premium Software Support is a single support incident that you can purchase to get help with Windows or Office questions, via phone or chat. You can purchase one-time Premium software support only from Microsoft customer support.
Contact us to purchase Premium software support. Contact Microsoft support online , and a support advocate will assist you with purchasing Premium software support. Our support experts make their best effort to resolve your issue.
You can view and manage all of your purchases at account. General More Premium software support can be purchased in the following countries. You can use Premium software support for help with Windows or Office.
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